FAQs

 

Shipping and Delivery – How Long Will It Take to Receive My Item(s)?

All orders are sent via Australia Post from our Australian based warehouse and typically take 2 - 6 business days to arrive after they have been dispatched. 

Once your order has been dispatched you will received shipping confirmation and details to track your order.

What If I Need to Return My Item(s)?

If you decide you don’t want the item, you have up to 15 days to return it for a refund. You simply just cover the cost of postage back to us. 

100% money back guarantee 

It's real simple. We know you'll love our products, however, in case you change your mind or they don't live up to your expectations, we'll refund you 100% of your order within 30 days

How it works:

1. Contact us to organise a hassle-free return (info@kappi.com.au)

2. We'll send you all the info to return your item

3. You'll send it back

4. Once we receive your return, we'll process your refund.

How Do I Contact You?

You an send us an email @Striaghtupbooofficial@gmail.com or simply visit our Contact us page.

Satisfaction Guaranteed

We guarantee that our products will make you happy and that our customer service will be second to none. If you have any issues, please get in touch, through our contact us page and we will make sure we do what we can to make you a happy customer.

Why Use A Bamboo Toothbrush? Here Are Reasons Why You Should:

Bamboo toothbrushes eliminate unnecessary waste while still providing the same quality of cleaning plastic brushes offer. When using bamboo toothbrushes, you are assured of the additional benefits of doing good for the environment while at the same time of their antimicrobial properties. 

How to care for your Bamboo Toothbrush?

It is recommended to replace your toothbrushes every three to four months, or earlier when there is visible fraying of the bristles. Changing toothbrushes will help keep your teeth health up top.

 What about the packaging? 

The packaging that we use is made from recycled paper and cardboard, making it extremely environmentally friendly. You can throw it straight in the recycling!

 Are the brushes biodegradable/recyclable?

The brushes are made of sustainable bamboo which can be composted. The bristles are made of Dupont Nylon to give them durability and their awesome colour. You can recycle the brush as a whole, or pull out the bristles with some pliers and compost/recycle the handle.