If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit or a different product.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
- How long it takes to receive your refund, replacement product, or store credit? 2-7 days.
- Any shipping fees the customer will need to pay? The customer will have to pay for the return shipping.
- Any return restocking fees the customer will need to pay? No
- How you handle lost or damaged returns? We will contact our courier and investigate the situation.
- Contact information for your business if the customer has more questions? Straightupbooofficial@gmail.com